Glassdoor can flip your workplace upside down, from a low CEO approval rating, leaving HR scrambling to explain how it happened, to a disgruntled employee posting multiple reviews filled with both truth and, well… not something you want to hear about yourself, coworkers or your company.

Of course, everyone wants their business to shine on Glassdoor, in the long run, it’s a tool for attracting talent and boosting your company’s reputation. But in a bad economy, when tough decisions are being made, Glassdoor can turn into a roller coaster experience. Suddenly, everyone’s in the office wondering, “Who posted that?” and “How on earth do we delete that?”

Glassdoor Overview

Glassdoor is a review site where current and former employees anonymously review companies. It ranks highly in search results, lately in generative AI recommendations, and is used by job seekers, recruiters, hiring managers, customers, and even investors. While many organizations view it as a recruitment and HR tool, Glassdoor also significantly impacts a company’s reputation, marketing, demand generation, business development, conversions, leads, and finally sales. In this post, we’ll discuss best practices on how companies can manage, reply, flag, and remove fake or negative Glassdoor reviews.

Managing Glassdoor Reviews. Removal & Response Strategies

The first step in managing Glassdoor reviews is to create Employer Account and claim your company page. When this is done, you can update your business information, including your company description, logo, benefits, photos. An Employer Account provides you with tools and analytics to manage your profile, track page views, gain new followers, and monitor reviews and ratings. This will also allow you to access and respond to reviews that employees have written in the past.

Managing and responding to reviews promptly should be a top priority for any business. Research shows that many people overlook negative reviews when they see a prompt, professional response from the business. A timely and good reply can mitigate the impact of negative reviews on perception and sales.

Another approach is to resolve issues offline. For example, on Glassdoor, a thoughtful response from management or HR addressing the reviewer’s concerns might lead them to reconsider and possibly even remove their review. Years ago I actually experienced this myself, I wrote a negative review after bad job interview experience. However, I took it down when a person from HR department contacted me with apology.

And the most important part why we here, if a review is fake or violates Glassdoor’s Community Guidelines, both business owners and even users can report it to moderators. Glassdoor also provides a Contact Us page where companies can appeal reviews if the initial flagging does not resolve the issue.

Summary of Your Options for Addressing Glassdoor Reviews:

• Create Employer Account and claim your listing
• Respond to the review with an explanation and resolution.
• Try to resolve offline.
• Flag and appeal questionable reviews to take it down

In this post, we’ll guide you through these options, helping you navigate tough decisions and find the best solution. You’ll learn how to effectively appeal and remove a bad Glassdoor review, write a strong response, avoid common mistakes, and even turn a negative review to your advantage.

What to Do First After Receiving a Negative Glassdoor Review?

Unless the Glassdoor review is clearly fake or from someone unaffiliated with your organization, avoid taking immediate action. Give some time to analyze what went wrong and build the strategy around how to tackle the issue.

Start by trying to resolve the issue offline. If you know who is the former employee, contact this person respectfully to see if you can resolve their concerns. Avoid being defensive because this can backfire and lead the reviewer to edit their negative review with additional information and complaints. It is also a good idea to wait before reaching out, giving the person some time to “cool off” and perhaps better chance to take down the negative Glassdoor review.

Offline resolution is less effective with current employees because they are likely to be extremely careful, hide any identifiable information, and remain anonymous. Engaging with someone who still work at your organization and you suspect left the review can backfire, leading to more resentment as they might feel threatened.

Here is a quick example of successful offline resolution, a current employee once left a positive review on Glassdoor but gave only 4 stars, believing it indicated room for improvement. However, with a 4.7-star average rating, this actually lowered the company’s overall score. A quick explanation that a four-star rating is actually bad and negatively impacts the overall score prompted the employee to update it to five stars.

How to Remove Negative Glassdoor Reviews

If you can’t resolve a negative review offline and believe it violates Glassdoor’s Community Guidelines or Terms of Use, you should flag it for their content team to review by clicking the “flag” link under the review.

Flagging Glassdoor Reviews in Question:

1. Log into your Glassdoor account (it became mandatory since 2021).
2. Navigate to the review in question.
3. Click on the flag icon or the “Report” link next to review.
4. Select the reason for reporting the review.
5. Provide additional comments and evidence to explain why the review should be removed.
6. Click “Submit” button.
7. Wait for Glassdoor moderators to respond.

Alternatively, you can contact Glassdoor directly:

• Go to Contact Us page
• In the section “What is your question about?” select “Find Inappropriate Reviews”
• Write a message with your appeal.
• Click “Submit”.
• Wait for Glassdoor to respond.

Which Types of Glassdoor Reviews Can Be Reported and Removed?

Any review containing the following types of content can generally be challenged, appealed, and taken down:

1. Abusive or Aggressive Language, reviews that are disrespectful, contain profanities, insults, or threats.
   • Threats, reviews that raise safety concerns, ask for retaliation, personal attacks, or wishes for violence and harm to organization or individuals.
2. Discriminatory Content, reviews that contain stereotypes and/or any references to race, gender, age, religion, nationality, and other personal traits. As well as discussing specific groups or identities.
3. Personal Information, reviews that reveal employees names or personal information. However, names of public figures representing the company such as owners and top executives can be mentioned and it does not violate Glassdoor rules.
4. Misinformation and Gossips, reviews that spread misinformation about the company, its products and services, also gossips, rumors, or simply trolling intended to provoke.
5. Duplicate and Fake Reviews, multiple reviews written by the same individual, a competitor, or someone unaffiliated with the organization.
6. Disclosure of Confidential Information, such as private and proprietary company information, financials, trade secrets, customer data, engineering details, etc.
7. Accusations of Illegal Activity, reviews alleging illegal/criminal activity by the company or its employees, such as scam, fraud, theft, or regulatory violations. If it exists, it should be reported to the appropriate authorities and not to review networks.
8. Spam and Irrelevant Content, reviews that discuss or promote competing products and services, or contain irrelevant information.

While not covered in community guidelines, we have found it possible to remove negative Glassdoor reviews on the following topics (anecdotal examples):

1. Criticism of personal appearance, interests, or lifestyle choices of co-workers.
2. Reviews containing words associated with health, mental, or medical conditions of others.
3. Content unrelated to work or the company’s culture.
4. Speculating about the future, such as predicting the company’s failure or employees losing their jobs.

Some real anecdotal examples include reviews taken down because a reviewer talked what people wear in the office, or disapproved of the music coworkers listen during free time. Additionally, reviews containing childish complaints about coworkers not being “cool” enough (true story), have been removed by Glassdoor.

Select the Right Reason When Flagging or Appealing

When appealing an unjust review on Glassdoor, choosing the right reason is crucial for a successful removal. The right category increases your chances of success on the first attempt. Before you begin, familiarize yourself with Glassdoor’s Community Guidelines to identify precisely which rules the review violates and why it should be deleted. Select the appropriate category from the dropdown menu (see image below).

Explain Why the Review Violates Glassdoor’s Guidelines

After selecting the reason for appeal, you will proceed to the next section, where you can write a brief description explaining why the review violates the Glassdoor’s guidelines and therefore needs to be removed.

Remember, Glassdoor does not take sides in disputes about facts, contracts, benefits, or job responsibilities.

How Long Will It Take for Glassdoor to Review My Appeal?

Glassdoor moderators typically take about 72 hours, or 3 business days, to review your appeal and decide whether to remove or keep it. In some cases, you might receive a response on the same day, it depends on the volume of appeals.

After you submitted your appeal, you don’t need to go back to check the review constantly. You’ll receive an email confirmation with their decision and explanation. However, from our experience, there have been situations where the review was removed long before the confirmation email was sent, which could be a day or two later.

Example of Glassdoor’s Email Confirming Review Removal

If Glassdoor determines that the review does not violate Community Guidelines, you will receive a similar email informing you that the review will remain on the network.

Chances of Removing a Flagged Glassdoor Review

The success rate for removing an unjust Glassdoor review after flagging it can be different based on several factors, like reasons for the appeal, how the review violates Glassdoor’s Community Guidelines, and the evidence provided. Reviews that clearly breaks the guidelines often have higher chance of being removed. In some cases, multiple appeals may be necessary, and contacting Glassdoor support directly with a detailed explanation of the situation might be required as well.

For example, we encountered a situation where an former employee posted four negative reviews for the same company within two months. Our initial attempts to flag and remove these reviews were denied. We had to contact Glassdoor, presenting a strong case about the reviews being written by the same individual, despite not violating the guidelines, and explaining full history with the personal bias involved. Eventually, Glassdoor agreed to remove 3 out of 4 reviews.

Glassdoor does not publicly disclose exact success rates for review removal. Various services may offer different success rates, but no one can guarantee 100% removal. Be cautious of those who promise absolute success, they may be misleading.

Where Else Glassdoor Reviews Are Shared? Expanding Its Online Reach

When someone posts a review on Glassdoor, it appear on other networks as well. Due to its popularity, Glassdoor reviews are often shared across various parts of the web. These reviews can appear on other networks, applications, and platforms, such as:

1. Indeed – Glassdoor merged with Indeed under the parent company Recruit Holdings, allowing for shared content and data across both platforms. Each platform keeps its features, some integrations of reviews and job listings appear on both. Indeed also has it’s own review removal process.
2. Job Aggregator Sites – Job aggregator and career sites sometimes can scrape Glassdoor reviews and/or post snippets from Glassdoor on their pages.
3. Google Search – Glassdoor reviews often appear in Google search results and in the “Knowledge Panel” on the right side on the search.
4. LinkedIn and Facebook – Not directly integrated, but job seekers, employees, and professionals often reference and post Glassdoor reviews in discussions and posts on social media.
5. Reddit, Quora and Other Online Communities – Both discussion networks have dedicated groups and communities where people post and share Glassdoor reviews.
6. AI Platforms and Virtual Assistants – like ChatGPT, DeepSeek, Google Generative AI and Gemini, and Bing Copilot can quote Glassdoor when people research companies. Glassdoor reputation already became a part of GenAI optimization.

By removing negative reviews on Glassdoor, you potentially removing them on other platforms where Glassdoor reviews are shared. That’s why managing and deleting Glassdoor reviews help improve company’s image not only on Glassdoor but on other networks and applications across the web.

Glassdoor Reviews Rank High on Google and Bing

Search engines like Google and Bing not only rank Glassdoor reviews highly but also display snippets with star ratings and the number of reviews next to search results. Many users now perform searches for companies and reviews directly on Google but may not click through, this phenomenon, known as “zero-click” searches, occurs in over 60% of all searches and the reason behind it, because users often make decisions based on the information presented in snippets alone. Companies with low Glassdoor ratings risk losing potential job candidates and customers, as decisions are made based on these visible snippets rather than visiting a website and seeing full review or content.

How AI Platforms Feature Glassdoor Reviews in Search & Recommendations

AI platforms are now quoting and linking back Glassdoor reviews when users search for specific company information and work culture through AI assistants like ChatGPT, Google Gemini, DeepSeek, or Bing Copilot. This increased visibility makes Glassdoor reviews more accessible, therefore making it even more important to manage them to ensure positive results on these AI platforms.

In fact, if company has more positive Glassdoor reviews, AI assistants might recommend it more often because it indicates the size of the company.

The examples above show that Glassdoor is being integrated into AI platforms more and more. In the near future, this integration will go even deeper, allowing users to access even more detailed information from Glassdoor through various AI tools. Today, reviews became a big part of generative engine optimization on GEO.

Can the Same Employee Leave Multiple Reviews, Including Negative Ones, for a Business?

According to Glassdoor’s rules, each individual is allowed to leave one review per employer per year, per review type. This means a person can only submit one review about the company and one review about the interview process each year. However, as the year progresses, the same person can submit additional reviews to describe any changes in their personal experience and company itself, whether improvements or declines.

Tips on Improving Your Chances of Reporting and Removing Negative Reviews from Glassdoor

Here quick tips how you can increase your chances of successful flagging and removing of review from Glassdoor:

• Understand the Guidelines
• Claim Your Business Profile
• Provide Clear Evidence
• Be Specific and Professional
• Don’t Be Too Emotional
• Present the Evidence
• Follow Up If Necessary
• Contact Support Directly
• Be Prepared for Multiple Appeals
• Seek Professional Help If Needed

Also remember, timing is important too. Instead of rushing, take your time to collect clear evidence and avoid responding emotionally. This increases your chances of convincing Glassdoor moderators to remove the review. Additionally, waiting can give the reviewer time to “cool off” and reconsider their review. They might not follow up with another negative review if the original one was removed. Remember, if you appeal the case and Glassdoor remove the review, the person who originally posted it will get an email with removal notification.

Is Glassdoor Review Removal Permanent?

Congratulations if your appeal was successful and Glassdoor decided to remove the review. You may still see the negative review for up to 24 hours after the removal, as noted in your confirmation email. Once it’s gone, it’s permanently removed and you won’t see it again. Your star rating will be updated as well.

However, the reviewer will receive notification that their review was removed for violating Glassdoor’s Community Guidelines. While the original review is removed, the reviewer can still post an updated review, and it will go through the same approval process and could appear on your profile. When this happens, you may need to repeat the removal process. In some cases, it might be more productive to reply professionally and move on, rather than engaging back and forth in an ongoing dispute that can backfire or produce more negative reviews on other networks.

Building Strong Glassdoor Reviews to Offset Any Future Negativity

To protect yourself against future negative reviews, ask happy employees to post positive reviews on Glassdoor. This way, positive feedback can build up over time, balancing out any negative reviews and improving your overall star rating.

Glassdoor actually encourages businesses to solicit employee feedback and provides resources and tools to help facilitate this process. Here is advice page and a webinar, with email templates on their site, as well as tips and best practices for effectively requesting and managing feedback. But remember, it is important to note that Glassdoor prohibits employers from incentivizing or coercing employees to leave positive reviews. All feedback must be given voluntarily.

Do Interview Reviews Impact My Glassdoor Score? Should I Report Negative Ones?

Interview reviews do not impact Glassdoor star ratings, which is calculated only from employee reviews.

However, negative interview reviews can affect potential candidates perceptions. Job seekers often look at interview review section to fid more about the interview process, including what to expect, questions asked, and outcomes from previous candidates. Negative feedback can deter talented job candidates and harm your ability to attract top talent in the future. Thats why if an interview review violates Glassdoor’s guidelines, it’s worth reporting it as well.

For example, one time we helped a client to remove a review from a job candidate who didn’t get the job and went on to criticize the interviewer’s personal characteristics, like appearance and mannerisms. While this review did not affect the company’s overall rating, it was offensive and abusive toward the employee and it was worth reporting.

Separating Job Candidate Feedback from Employee Reviews

It’s often overlooked, sometimes interview reviews can slip to company reviews section and affect the score!

When managing your Glassdoor reviews, it’s important to verify that job candidate feedback doesn’t get mistakenly categorized and appear in employee reviews, as this can impact your overall rating. Sometimes, job candidates can choose the wrong category when submitting a review, causing it to be incorrectly listed under employee reviews and affecting your company’s score. If this occurs, make sure to report the issue to Glassdoor for correction.

What to Do if Glassdoor Rejects Your Review Removal Request

If your appeal to remove the Glassdoor review was denied by the moderators, there are a few steps you can take:

1. Wait and Try Again. Wait a few of weeks and consider appealing the review again, sometimes it takes several attempts for successful removal. Think about how you can strengthen your appeal to convince the moderator that the review violates Glassdoor’s rules.
2. Use the “Contact Us” Form. Give it a shot to a different method by writing to Glassdoor using the “Contact Us” form and selecting “Flag Inappropriate Reviews.” However, it won’t increase your chances for successful removal.
3. Respond Publicly to the Review. If the review stays, you should reply on behalf of your company. This shows that you care about feedback, take it seriously, and escalate the matter to the highest level. Your response may also encourage the reviewer to reconsider and hopefully rewrite to something more positive or even take down the negative content. Either way, at very least, it shows the public that you are proactive in addressing concerns.

Are Some Reviews Impossible to Remove from Glassdoor?

Of course, some reviews are well written and comply with all of Glassdoor’s rules. As mentioned earlier, the best way to handle such reviews is to address them offline and find a solution with the employee who posted it. Another way, you can write a company response to attempt to resolve the situation, the reviewer might be satisfied and decide to take the review down.

Employers often find themselves dealing with disgruntled employees who exaggerate facts, fabricate details, blow things out of proportion, and even lie. While you may disagree with such feedback for being one sided and providing misinformation, Glassdoor might still not remove them if they are well written and don’t violate community guidelines. Even if the information is misrepresented, it can be simply impossible to prove that it’s not true, at the end Glassdoor don’t take sides. The best way to handle such reviews is to respond professionally, avoid confrontation, direct the person to the appropriate department such as HR, and apologize even if you feel that you are not at fault. Being defensive can escalate the situation and make the review and the company’s response look much worse to future candidates, who might perceive the company’s response as immature and mistreating employees.

A well written response and follow up can improve your chances of peaceful resolution or even turn a negative review into a positive by showing that you take all complaints seriously, working on improvements, and provide the best support.

Why Are Reviews That Violate Glassdoor’s Rules Still Visible?

Glassdoor uses both manual and automated systems to review and approve new submissions. Still, with thousands of reviews each day, some questionable ones can slip through. They also rely on companies and the community to report inappropriate content, making it essential for businesses to regularly monitor their Glassdoor profile and flag any questionable reviews. The screenshot below shows example of a review with inappropriate language that managed to slip through and remain on a company’s profile for years.

The inappropriate Glassdoor review pictured above is from 2015 but is still live because the company never reported it.

Examples of Reviews That Were Removed for Violating Glassdoor’s Guidelines

We’re not giving the obvious examples that are unlikely to be approved in the first place. Here are some real examples from Glassdoor reviews that may seem acceptable at first, but actually violate community guidelines, those reviews our team was able to report and take down on client’s behalf.

1. A person on Glassdoor described the company’s sales department as a “frat house” and labeled the whole company a “pyramid scheme.” This review was reported and deleted for violating Glassdoor’s guidelines by accusing the company of illegal activity and using insulting language to describe a group of young individuals.
   
2. Another reviewer complained about how coworkers dressed in the office or appeared on “Zoom calls”, despite the company not having a specific dress code. The reviewer ridiculed various outfits, detailing what people wore, and even mocked a coworker for wearing tight shirts due to his physique. This information constituted harassment and abuse, and the detailed descriptions made it possible to identify the individuals, potentially offending them. The review was reported, and Glassdoor agreed to take it down.
   
3. A reviewer criticized a company for hiring presumably inexperienced engineers from overseas on H1B visas, even mentioning some countries of origin. The review went on to complain that these employees did not fit into the company’s culture, which could be perceived as discriminatory and potentially racist based on their nationality and/or visa status. The review was flagged and later removed for targeting a specific group based on their visa status and nationality, and for suggesting that their immigration status made them somehow less qualified for the job.
   
4. A former employee mentioned the specific job title of their supervisor, making it easy to identify. Glassdoor permits mentioning founders, certain C-level executives, and other public figures representing the company. However, regular managers and employees cannot be identified in reviews, same applies to VP level as well. Therefore, the review was flagged and successfully removed.
   
5. A review appeared on Glassdoor that seemed immature and likely came from an entry-level employee. It labeled co-workers as “basic” and “uncool,” used slang, and criticized personal preferences such as music tastes, workout routines after work, coffee they drink, and shopping habits. This review was promptly flagged and removed.

These examples show the importance of careful evaluation of each review when considering whether it can be appealed. If you are unsure if the review violates the rules, you can seek a second opinion.

How to Deal with Fake Reviews on Glassdoor

Fake reviews on Glassdoor can appear for different reasons. Sometimes disgruntled employees leave multiple fake reviews to lower company ratings. Other times, scammers try to extort businesses, or someone with a personal vendetta posts negative reviews out of spite.

Research shows that over 23% of online reviews are likely to be fake. Another 24% are poorly written and some probably fake as well. That leaves only about 53% of reviews are actually real and provide useful information to readers. This data includes reviews from Glassdoor, Google Maps, Yelp, and other online platforms.

It is not recommended to respond to fake reviews, doing so can add validation and confirmation to them, potentially confusing future readers into thinking the reviews are genuine since the business replied to them. The best way to deal with such fake reviews is to report them and contact Glassdoor, explaining that your company is under attack and someone is posting fake reviews. Glassdoor may take note, take action, and for some time be more cautious when approving new reviews for your company.

Prevalence of Fake and Poorly Written Reviews on Review Sites Like Glassdoor

You can access full report by clicking the image or here.

Fake Positive Reviews On Glassdoor

Unfortunately, some owners and employees write fake positive reviews for their own companies to boost ratings and make themselves look good. However, this strategy can eventually backfire. If you want to hire smart people, they are probably savvy enough to spot self promotional fake content, that can raise a “red flag” and turn them away. Also, AI platforms rely heavily on review networks to recommend businesses and in the future they will be able to detect fake reviews and it’ll affect how business rank on ChatGPT and other GenAI platforms.

Here a good example of fake self promotional reviews. Early in my career, I worked for a company that mistreated employees, terminated people without paying their final checks, vendors and contractors had to chase them around to get paid, and the whole work environment was abusive and toxic. Many new employees don’t last there for more than 3 month and get fired or quit. Despite this, the company has over 200 positive reviews on Glassdoor with a 4.8 star average rating. But if you check LinkedIn or Zoominfo, you’ll see the company only employs about 40 people, making it impossible to have so many positive reviews. The few negative, real reviews were drowned out by the fake positive ones. The founder, known for his narcissistic tendencies and intolerance of any criticism, runs a well organized scheme to create fake accounts and post glowing reviews about himself across various platforms.

This example shows how some businesses conduct elaborate fake review schemes to boost their own ratings.

Turning Negative Glassdoor Reviews into Opportunities

Research shows that when a company manages its profile and responds to negative reviews with professionalism and care, readers are more likely to overlook some negative feedback and perceive the company positively. In fact, having a few negative reviews can actually benefit your business, as potential candidates seek diverse opinions and like reading negative feedback along with positive one. Constructive criticism and personal grievances may not raise significant “red flags” for job seekers.

At the same time, if multiple reviews from verified accounts highlight serious issues such as toxic work environment, mistreatment, denial of benefits, or unsafe conditions, it can raise serious concerns.

By managing and responding to negative reviews, you show your potential employees that you are responsive and trustworthy. This openness not only resolves issues but also improves your reputation and builds trust.

Can I Remove My Company From Glassdoor?

No, Glassdoor does not remove company profiles and permits current and former employees to leave reviews about any organization. Additionally, you cannot remove older reviews that discuss your company before it changed direction, switched management or ownership, moved to different products or services. If you change the name of the company, Glassdoor will eventually update it and keep the previous reviews live.

The only way to enhance your reputation on Glassdoor is to encourage satisfied employees to leave fresh reviews that demonstrate improvement over time.

Can Sponsoring Glassdoor Help Remove Negative Reviews?

It is a common misconception that sponsoring Glassdoor gives businesses control over their reviews. On networks like Reddit you can read complaints from people that Glassdoor removed their reviews guessing that the company probably paid for removal. In reality, Glassdoor maintains a strict policy prohibiting businesses from paying to have reviews removed, buried, or hidden.

With a Glassdoor Enhanced profile, employers can better customize their listing, feature positive reviews, promote job openings, access advanced analytics, and remove competitor ads and job suggestions from their pages. But when it comes to reviews, sponsorship wont give advantages in flagging and reporting unfavorable reviews. Even with sponsorship, Glassdoor applies the same content moderation rules to all clients and not clients, ensuring fairness in review management.

Also, be cautious of claims that individuals work for Glassdoor or have special privileges from moderators for review removal, these are likely just bragging or scams.

Mistakes to Avoid When Appealing Negative Reviews or Managing Your Glassdoor Profile

Here some mistakes you should avoid in managing your Glassdoor reputation:

1. Prohibiting employees from writing reviews, we live in free speech society.
2. Replying to reviews too late, more than 48 hours after it was posted.
3. Confronting negative reviewers, it only escalates the situation.
   • Making legal threats against employees or the platform, it’s counterproductive.
4. Don’t be too defensive when writing replies to negative reviews
5. Posting positive fake reviews, it damages trust and credibility and can backfire.
6. Paying for positive reviews, it’s dishonest and can backfire as well.
7. Spamming Glassdoor by submitting too many requests to remove reviews, do one at a time
8. Creating duplicate profiles, it’s against Glassdoor’s terms and can backfire

Managing your Glassdoor reputation effectively requires transparency and professionalism, avoiding actions that can undermine trust.

Benefits of Hiring Review Removal Services for Negative and False Glassdoor Reviews

If your business struggles to maintain strong Glassdoor profile and positive reviews, hiring a professional Glassdoor review removal company can be beneficial. Many businesses are too busy with daily tasks to respond promptly to reviews or managing various review networks, leading to a decline in their online reputation and requiring significant future resources to go back and address.

While business owners can monitor reviews and request removals themselves, appeals process can be complicated and may require multiple attempts due to Glassdoor’s rules and various interpretation. Also, business owners can become too defensive while responding to reviews and as we mentioned before, it’s a big no-no when dealing with negative feedback. Professionals can improve your chances of successful removal, handle reviews effectively, and facilitate positive feedback from current employees to boost your ratings.

When to Expect Improvements in Your Glassdoor Rating

In our experience, companies that engage reputation management services often see multiple negative reviews removed within first 2-3 weeks, experience rating improvements, and gain new positive reviews. Many report increasing their Glassdoor ratings to above 4 stars within first 2-3 months and over 4.5 stars after 6 months of working with review removal service. Of course, results may vary based on company size and review volume, less reviews, faster result!

For example, we worked with a large bank with over 1000 reviews and in the beginning it seemed impossible to “move the needle” when it comes to improve Glassdoor ratings. However, just in the first week we were able to delete over 20 1-star reviews, some of them from more than 10 years ago and it actually improved the average star rating.

Giving this task to a professional service provides peace of mind, allowing you to focus on running your business.

How Much Do Professional Glassdoor Review Removal Services Cost?

With most Glassdoor review removal companies out there, you pay only after they successfully remove the review in question from platforms like Glassdoor and others. Some may also charge a small service fee, regardless of success. At RetainTrust, we charge only after successfully removing negative Glassdoor reviews, with no extra fees. We believe in paying for real results, not promises.

You can also hire us for proactive 24/7 management of your Glassdoor and other online profiles. We will handle your profile management, review responses, flag inappropriate content, and oversee your overall reputation. This service comes at a monthly fee, which varies based on your company size, number of employees, locations, and review volume.

RetainTrust Negative Glassdoor Review Removal Services

RetainTrust provides professional services for removing negative and fake reviews. Over the years, we have assisted thousands of businesses in eliminating unwanted content from the internet, helping them regain trust, reputation, and online visibility.

What’s unique about our Glassdoor management services, Glassdoor review removal was our first offering when we expanded to reputation management services. Our first client, a B2B SaaS company, improved their rankings from 3.4 to 4.7 stars in a few month. Over time we perfected our services and have even more experience, data, and information on dealing with negative reviews.

We specialize in finding the best strategies for addressing reviews on platforms like Glassdoor. Our process begins with investigation and understanding of your specific issue. We carefully listen to your problem, analyze the review’s nature and language, and check if it violates Glassdoor Community Guidelines. Based on this findings, we decide whether to respond to the review or flag and report it to Glassdoor moderators for removal. If the initial decision is not in our favor, we will file an official appeal with Glassdoor for further review and evaluation.

In addition, we monitor your presence on search engines and GenAI platforms and track how Glassdoor reviews appear on those networks.

Throughout the process, we will keep you informed with timely updates, providing full transparency. Most important, you only pay if the review is successfully removed. For more information, visit our review removal page or fill out the form to receive a free quote.