Remove negative online reviews and content, build a strong online reputation, and focus on growing your business.
RetainTrust specializes in expert reputation management, focusing on removing negative, unjust, biased, discriminatory, or fake reviews, content, and complaints online. We help businesses report and take down bad reviews and content on platforms such as Google Maps and Search, Glassdoor, Indeed, Yelp, Ripoff Report, WebMD, and others. Our process involves quick response times, thorough evaluation of each review against platform-specific policies, and direct appeals to the platforms to remove the offending content.
You only pay when the negative content is successfully removed. If we can’t take it down, you don’t pay! With our pay-per-performance model, you can rest assured that you’re investing in a service that delivers real results.
Our Services
Enhance your brand with expert reputation management services. Secure 5-star reviews across various online platforms.
Professional removal of damaging negative reviews, unwanted content, and defamatory material that can harm your business.
Elevate your business with search engine optimization (SEO), Pay-Per-Click (PPC), display, paid and organic social media management.
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“I worked with Sergey, and he successfully removed 4 out of 5 negative Glassdoor reviews, all submitted by the same disgruntled employee. The entire process took less than 5 weeks.”
Recruitment Agency
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“I reached out to RetainTrust regarding bad reviews across several branches of my business on Google Maps. Their assistance led to the removal of some reviews, resulting in improved average star ratings across multiple locations.”
Financial Institution
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“Sergey assisted me in getting positive reviews from my customers and reporting bad ones across different websites like Google, Glassdoor, and Indeed. He helps to maintain 5-stars ratings everywhere people go online”
Logistics Company
No one can guarantee 100% removal success. If someone does, they are most likely a scam. We review and evaluate the content in question against each network’s guidelines and submit an appeal for its removal. Our experience and deep knowledge of each network help improve the success rate of successful removals.
Correct, we only charge you for reviews that are removed by the networks after our report. If we can’t take it down, you don’t pay, it’s that simple! Our team carefully reviews the content in question and makes the appeal to the networks for its removal. Sometimes this process takes several attempts, but you pay only once after the successful removal.
Most networks allow you to reply to or report negative content. There is nothing wrong with appealing bad content that can potentially damage your business. You can do it yourself or hire professionals like us to handle it for you. It’s similar to hiring a lawyer when you have a dispute, regardless of who is right or wrong.
When we successfully appeal a negative review or content, the network removes it permanently. We also conduct due diligence by checking other sites that may scrape and copy those reviews. However, sites like Google Maps or Glassdoor notify the person who left the review that their content was removed due to guideline violations. Therefore, there is always a risk that the same person might come back and write a new, different review.