About Us
Leading specialists in Digital Marketing & Reputation Management. We help businesses take control of their online presence.
Built on Experience. Focused on What Works.
RetainTrust is a Boston-based company that helps businesses feel confident about how they show up online. We started back in 2005, helping businesses grow through digital marketing and over time evolved into a full-service reputation management service provider.
Today, we combine years of real-world experience with traditional online marketing, reputation management, and newer AI strategies, including generative optimization, to help brands stay competitive.
We Improve Your Online Reputation
We help clean up and strengthen how your business appears online. That includes reporting and removing harmful or inaccurate reviews when possible, improving your visibility on platforms like Google, building a stronger presence through SEO, paid ads, and AI optimization. It’s not just about fixing problems, it’s about making sure your business is represented the way it should be.
We take the time to understand your situation, work within platform guidelines, and create a plan that actually delivers.
Driven by Results
Founded by Sergey Rusak, the company began in 2005 under the names BostonsWeb and ManhattanService, offering website design and SEO services. Over the years we expanded into a full-service digital marketing agency and rebranded as TechWeb Media. During this period, Sergey also contributed to the growth of two startups WordStream and Kuebix, both of which were successfully acquired.
In 2024, we rebranded as RetainTrust to reflect ongoing shifts in digital marketing, reputation management, and AI solutions. The new name better represents our focus and the services businesses need most. Today, we are a full-service firm specializing in reputation management, review removal, digital marketing, and AI optimization, backed by over 20 years of experience and hundreds of successful clients.
See What We’ve Achieved
Over the years, we’ve partnered with businesses of all sizes, from local startups to large enterprises, helping them stand out with strong online reputations, increased traffic, higher search rankings, and measurable growth in sales.
We’ve documented our work in real-world success stories and case studies, so you can see the results firsthand and decide how RetainTrust can support your goals.
Contact
You can reach us by filling out the form here.
If you want to know more about our services, feel free to submit a quote.
Our office is located at:
91 Harvard Ave
Brookline, MA 02446.
Meet The Founder
Sergey R, Boston, MA
Sergey holds an MBA in Operations Management from Boston College and a Certificate of Leadership Excellence in Marketing and Communications from Harvard University’s Professional & Executive Development program.
Over 20 years of leadership experience in digital marketing & reputation management. He led digital marketing and demand generation at two successful startups, WordStream and Kuebix, as well as at public companies including S&P 500 company Trimble Inc. (NASDAQ: TRMB) and Eastern Bankshares Inc. (NASDAQ: EBC).
