How Pay Per Successful Removal Works

RetainTrust reviews your case to evaluate the negative reviews, the platform involved, and the likelihood of successful removal. If we identify valid opportunities to contest or appeal reviews, we may offer a contingency-based service where we handle the reporting and appeal process on your behalf, and you only pay if a review is successfully removed.

*Cases We Don’t Accept on a “Pay-Only-After-Successful-Removal” Basis and How We Can Still Help

We do not automatically accept every review removal request on a contingency basis. Some negative reviews are well written, authentic, and fall within the platform’s guidelines, which means the network is unlikely to remove them.

In these situations, RetainTrust can still help by providing professional reputation management and consulting services. We can guide you on how to respond to negative reviews professionally, help improve your overall reputation, assist with generating more positive customer feedback, and develop a long-term strategy to improve sentiment and star ratings across your online profiles.

Review Networks We Support

RetainTrust can help with most platforms where customers, clients, employees, or users can leave reviews about your business. It includes major review platforms like Google, Yelp, or Trustpilot, as well as employment and workplace review sites like Glassdoor and Indeed.

We also help with shopping, healthcare, travel, and experience-based platforms such as Amazon, Tripadvisor, WebMD, and many others. Contact our sales team to find out how we support your specific platform and industry.

Review Removal Consulting

If you prefer to manage your reviews in-house, we offer dedicated consulting services to help your team navigate every aspect of online reputation management. We share our knowledge and experience, providing guidance on review management, review removal strategies, and profile management across major review platforms. Our team is available to answer all your questions, support your staff, and help you build an effective long-term reputation management process.

We offer ongoing review management consulting services on an hourly basis.

Reputation Management Services

Focus on running your business while we take care of your online reputation. Our reputation management services provide peace of mind by helping you monitor, manage, and protect your brand across major review platforms.

We offer flexible and easy month-to-month services with no long-term commitments. You pay monthly and can cancel at any time.

We Are Committed to Transparent Pricing

At RetainTrust, we are committed to transparency when it comes to pricing. That’s why we continuously monitor and analyze the industry to ensure our services remain competitive and aligned with the best prices available.

We also created a complimentary guide covering the review removal industry, including typical pricing, what companies charge for reputation management services, and what to expect when managing or removing negative reviews online. You can read our blog post here.