RetainTrust Blog

RetainTrust Blog

Leading industry experts share actionable advice, research, insights, and proven best practices on online reputation management, review platforms, and digital marketing.

Featured Article

How to Remove Negative Reviews Online. The Ultimate Help for Companies to Delete Bad, Unfair, & Fake Business Reviews on the Internet
How to Remove Negative Glassdoor Reviews

How to Remove Negative Glassdoor Reviews (2026 Employer Guide)

Glassdoor can flip your workplace upside down, from a low CEO approval rating, leaving HR scrambling to explain how it happened, to a disgruntled employee post…

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How to Remove Negative Google Reviews

How to Remove Negative Google Reviews (2026 Guide)

You can’t directly delete Google reviews, but you can request removal of reviews that violate Google’s policies (like spam, fake, or harassment) through your G…

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64% of Businesses Do Not Reply to Online Reviews While Only 12% Manage and Respond Regularly

64% of Businesses Do Not Reply to Online Reviews While Only 12% Manage and Respond Regularly

We conducted research on 250 companies and found that 64% of businesses neither manage their online profiles nor respond to customer reviews. An additional 24%…

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How to Remove Negative and Fake Yelp Reviews. What Actually Works in 2026

How to Remove Negative and Fake Yelp Reviews. What Actually Works in 2026

Negative Yelp reviews can damage your reputation and impact sales, but if they violate Yelp’s content guidelines, you may be able to get them removed. Yelp Ove…

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How to Remove Fake and Negative Trustpilot Reviews

How to Remove Fake and Negative Trustpilot Reviews (2026 Updated Guide)

Trustpilot reviews can be removed if they violate Trustpilot’s guidelines. For example, if they are fake, contain personal data, or use inappropriate language.…

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Statistics of Real vs. Fake Reviews. Research by RetainTrust

Genuine vs Fake Reviews Data Statistics and Impact Across Major Platforms

Online reviews directly influence consumer decisions, business reputation, search rankings, AI recommendations, and revenue. The rise of fake reviews, AI conte…

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How to Remove Negative Indeed Reviews

How to Remove Negative Indeed Reviews (2026 Guide for Employers)

Indeed does not remove reviews just because they are negative. However, they will take action if the content breaches their policies. Employers can submit a re…

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Reporting and Removing Negative Capterra Reviews

Reporting and Removing Negative Capterra Reviews

Capterra is a software marketplace where users can rate and review the software and applications they use. Potential buyers can compare products, features, and…

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Competitor posting fake reviews

Are Your Competitors Behind Fake Reviews?

Not every business encounters “competitors from hell”, but when it happens, the impact can be serious and long term ongoing issue. These are competitors who re…

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How Companies Respond to Online Reviews. Research by RetainTrust Providing Data and Statistics on How Companies Manage Online Reviews

Online Reviews Response Patterns Across Companies. Research by RetainTrust

Online reviews are crucial for businesses as they influence customers, boost online visibility and brand, and drive sales. Despite this, many companies fail to…

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Discover How We Can Improve Your Online Reputation, Get in Touch!

“Great job! I hired RetainTrust to remove misleading reviews about my business and monitor my online reputation. Their work in managing my business’s online reviews and providing appropriate responses was outstanding. Their expertise and experience have elevated my company to a whole new level.”

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