

Fake reviews have been a long major issue in digital marketing, whether it’s fake positives inflating a brand’s ratings and misleading consumers or fake negatives from disgruntled employees, competitors, or scammers trying to blackmail businesses. Our research uncovered that even before AI reviews, 23% were likely to be fake… and… Read more

Glassdoor can flip your workplace upside down, from a low CEO approval rating, leaving HR scrambling to explain how it happened, to a disgruntled employee posting multiple reviews filled with both truth and, well… not something you want to hear about yourself, coworkers or your company. So, can you remove… Read more

You can’t directly delete Google reviews, but you can request removal of reviews that violate Google’s policies (like spam, fake, or harassment) through your Google Business Profile. Let’s go over it in detail. Google Business Profile and Maps is the most visible review platform. Anyone who searches your business name,… Read more

We conducted research on 250 companies and found that 64% of businesses neither manage their online profiles nor respond to customer reviews. An additional 24% respond randomly or very inconsistently. With only 12% of companies manage their profiles, respond to most reviews, and actively monitor web visibility. This research highlights… Read more

Negative Yelp reviews can damage your reputation and impact sales, but if they violate Yelp’s content guidelines, you may be able to get them removed. Yelp Overview Yelp stickers can be seen on doors and inside establishments everywhere you go. They usually say “People Love Us on Yelp” or “Rate… Read more

Trustpilot reviews can be removed if they violate Trustpilot’s guidelines. For example, if they are fake, contain personal data, or use inappropriate language. Businesses can claim their Trustpilot account and flag reviews for removal. However, they cannot remove reviews directly… if a review violates the guidelines, it must be reviewed… Read more

Online reviews directly influence consumer decisions, business reputation, search rankings, AI recommendations, and revenue. The rise of fake reviews, AI content, and low-quality feedback has made it harder to trust what people see and read online. Businesses, bots, and bad actors often manipulate reviews to boost star rankings or damage… Read more

Indeed does not remove reviews just because they are negative. However, they will take action if the content breaches their policies. Employers can submit a review violation report if they believe a review violates these guidelines. Indeed Reviews Overview Many businesses still view Indeed primarily as a job board, but… Read more

Not every business encounters “competitors from hell”, but when it happens, the impact can be serious and long term ongoing issue. These are competitors who resort to unethical, and sometimes illegal, tactics to gain an edge, including posting fake reviews to damage your reputation and drag down your ratings. Often… Read more

Online reviews are crucial for businesses as they influence customers, boost online visibility and brand, and drive sales. Despite this, many companies fail to manage and respond to online reviews effectively. This study by RetainTrust aims to collect data and analyze the extent to which companies engage with their online… Read more

We specialize in reputation management services, helping businesses effectively manage and remove negative reviews