In this blog section, you’ll find our latest research on industry trends and strategies for Online Reputation Management (ORM). Discover how to effectively protect and enhance your brand online presence across various channels, including business and local review networks, niche directories, social media, and search engines. Learn to navigate these platforms and boost your visibility and reputation.

Latest Posts:

• Best Practices on How to Manage Online Reviews. Effective Review Management Strategies.

  

  January 14, 2025

  Managing online reviews is essential for any business to maintain a strong online presence, good search engine rankings, and a positive reputation. It’s not just about how your company looks when people search for it, effective review management also boosts your SEO, PR, branding, recruitment, lead generation, and sales. In… Read more

• Detecting Competitors Behind Fake Reviews. How to Identify Competitors Posting Fraudulent Reviews About Your Business

  

  August 9, 2024

  Nightmare “competitors from hell”, while most businesses won’t have problem with this, some unfortunately have competitors who practice unethical and illegal tactics to undermine others and steal customers. This sometimes includes posting fake reviews to harm your reputation and lower your ratings. With over 90% of consumers checking online reviews… Read more

• Responding to Negative Reviews Online. Examples of How to Reply and Turn Bad Reviews into an Advantage for Your Business

  

  July 10, 2024

  Negative reviews hurt, especially after all the time and efforts growing your business, but in today’s age, no business can expect 100% positive online feedback. There will always be some customers unhappy with a product, service, or interaction with your business. At the same time, negative reviews can actually benefit… Read more